Detect incidents from 100+ sources, notify the right on-call engineer, and resolve faster — with full visibility at every step.
Notify via Slack, Microsoft Teams, SMS, phone, and email. Define channel preferences per user, per severity. Fallback routing ensures delivery even if primary channels fail.
Build rotation schedules with drag-and-drop. Daily, weekly, or custom cycles with timezone support. One-click overrides and shift swaps — directly from Slack.
Alerts delivered in under 30 seconds with read receipts and acknowledgment tracking. Automatic retries on failed deliveries.
End-to-end encryption, SSO/SAML, role-based access control, and audit logs. Designed for teams with strict compliance requirements.
Monitor MTTA, MTTR, alert volume, and team workload trends. Spot noisy services, track improvement over time, and export reports for stakeholder reviews.
Multi-region infrastructure with 99.99% uptime SLA. Your alerts are delivered even if an entire region goes down.
From the first signal to the final resolution — in four steps.
Plug in Datadog, Grafana, Prometheus, CloudWatch, or any tool via webhook. Most integrations take under 5 minutes.
Alerts from different tools are mapped to a unified format. Duplicates are grouped automatically — so your team sees one incident, not twenty alerts.
Match the incident to the right escalation policy based on service, severity, or custom tags. Define notification timing and multi-level escalation paths.
The on-call engineer is notified via their preferred channel. If unacknowledged, the alert escalates until someone responds. Full audit trail from start to resolution.
Not every alert needs an immediate page. Set delay windows for known auto-resolving issues — if the alert clears within the window, no one gets woken up. Reduce unnecessary pages by up to 40%.
Built for engineering teams who want reliable incident management without the complexity.